Community Update
ALL OUR STORES HAVE REOPENED
In line with the Government Announcements, all of our Stores have reopened:
What are the opening hours for stores?
Stores are open with usual trading hours. Click here to see your local store opening hours.
Contacting your local Fella Hamilton store
You are able to contact your local store during trading hours.
Orders placed through stores
Please call your local store to discuss orders placed through the store.
Phone Orders
We are taking phone orders, but we ask for a little extra patience during these times as we do expect this change to increase the volume of our mail order and online order services.
STORES
Find all our store opening hours and contact details here
MAIL ORDER
You can call our wonderful mail order department on 1800 800 866 to place your order or enquire about returns and exchanges from store, mail order or website purchases.
They are open Monday-Friday 9.00am-5.00pm and Saturday 10.00-1.00pm.
ONLINE
You can shop online with us. Australia Post continues to pick up and deliver to us and to you. Please be patient with us as your parcel may take longer than normal to arrive.
SHIPPING
We are currently offering free shipping on all orders over $150, regardless of whether you purchase over the phone or through our website.
EXCHANGE AND RETURNS
Our exchange and refund policy is 21 days.
Find out more in our Returns Policy here
HAVE ANY QUESTIONS?
Call our wonderful mail order department. They are here to help with all your question, styling advice, to answer any questions you have about garments and of course to process your orders and arrange delivery.
Call our Toll-free number on 1800 800 866. Or contact us here.